2016年4月23日 星期六

Weibo


For foreign bloggers and smartphone users, they usually spend a lot of time to browse the Facebook, Instagram, Twitter or YouTube but sorry you cannot view it in China due to the Chinese censorship program, most of the popular social networks they are not working in China.

Weibo is a micro-blogging platform which people treat it as Chinese Twitter.  Originally, the Weibo is created to compete with Twitter however the micro-blogging service was evolved and have more influence to the users.  From the Social media in china (Agency, 2016) economist Joseph Stiglitz, Nobel Laureate in Economics said that 2014 might be the last year that United State can claim themselves to be the world’s largest economic power.  In 2015, China should be in the top position and it will remain for a very long time if not forever.  A strong online situation that explained why there is very high penetration of mobile devices, phones and tablets.  There are nearly 700 million Chinese are connected and 315 million of them do their shopping by online which is about a quarter of the population. 

Apart from the online shopping, there are over 500 million users were using Weibo to communicate with friends or others to share their comments on the items that they bought, what they have just ate in the restaurants or what happen or they saw a celebrity in their daily life etc.  The social network allows users to share any type of contents or discussion directly.  Indeed, since Twitter was forbidden to use in China, Weibo modernized itself to become an expression for Chinese people.

Due to the access issue, most of the western companies they would like to know more about this big gangs of people’s behavior in China.  Weibo’s platform attracted these companies to use Weibo to be their social media platform to provide service, to hold an event or establish a company blog to increase their brands’ awareness especially they can get more attention from those people or bloggers who are usually like to share comments in the blog.  In my opinion, I think this is a kind of a way out and which the western companies to broaden or enlarge their market share and scale in China.

In March 2011, a well-known foreign footwear brand Adidas collaborated with Weibo to organize a live broadcast event in the Weibo event page to promote their brand and Adidas fans base. The event called “Adidas is all in” which lined up with Lionel Messi, David Beckham, David Villa, NBA Derrick Rose, Dwight Howard, Caroline Wozniacki, Katy Perry, Jeremy Scott and Eason Chan the most popular celebrities, famous actors, sports players, DJ and singers to attend the events and promote their brand.  Event highlight can be found in http://events.sina.com.hk/adidasisallin.

In the Weibo live show event page, users can view the 2 hours live broadcasting.  With the hashtag #adidas is all in#, people can share the live video in Weibo discussion widget or different social media platform as well to alert more friends’ or other peers group to join this live music event and end up this event reached thousands of viewers during the night.
 


During the event, the Weibo live feed broadcasting screen also enhanced the interaction with audience in the party and create more noise after the show.

 
Conclusion
From the above social media case studies, I can see social media is the most powerful tools for a company or organizations to promote their marketing strategy and branding position.  If you know your brand well, you should know which social media can help you to reach your company goal or target of sales. 
 
Use “Hashtag” to link with your event
If you have used the hashtags in your Twitter, Google+, Instagram or Pinterest posts, it can be more easily to use the same hashtags in the Facebook page to locate your event as well.  You can save more time by posting the same content across several platforms.  People can simply search your hashtags in the Facebook.  If your event’s hashtag expect others use it in their Facebook, it should be simple and obvious.  As an effective hash tagging will grow your following and it will in turn improve your reach and buzz.  Hashtags are also a great way of finding your target audience. You can search for hashtags within the media platform that I stated above.  If you have took a cool picture or behind the scenes video to promote your event, post it to other social media platform as well so that it can have more audience or potential client they can reach your company.
 
Company should not too hard selling their products or promote to the bloggers or users.  Some suitable and up-to-date pictures can stimulate or refresh the user’s attention to those new products or events.   Companies also can try to use those social media platforms without cost to promote their brand, have a team to monitor the social media platform like the fashion and art community leader Kristen Joy Watts, she spotted the new trend from the networks. 
 
Bloggers, tasters and users’ comment are the most important asset to the company. We have to manage the interaction around their social media pages, check out consumers’ reactions so that can understand more about their point of views.  I also suggest the western companies can adapt their new strategies to Chinese users.  Design or customize their promotions to fit the consumers’ requirement.
 
Indeed, social media networks are the good ways that we can create a strong connection network with the potential clients or audiences. However, marketers often make the mistake of diving into social media without a clear plan.  At best, this is a waste of time – and at worst, it can lead to a PR disaster. To benefit from social media, I suggest the companies need to build a clear strategy that takes into account what they are trying to achieve, what kind of customers they are looking for and what are your competitors doing.  Therefore, company can gain more revenue and have high return on the new market investment.
 
 

Instagram


Most of the youngster like taking photos with friends, making selfie or take photos before they eat.  Everything happen in their life, they would like to take a snap shot or picture to share with their friends or get more attention from others act just like a photographer.  So where the youngster usually post their pictures and how they deal with it? 

 

Nowadays, Instagram (around 150 million users) is the most popular photo media platform for the youngster to post their best pictures.  It has a whole bunch of interesting photo filters that users can apply to instantly transform any photo into a work of art and pretend being a professional photographer.  Instagram is a visual sharing platform, every user profile has a “Followers” and “Following” count which represent how many people they follow you and how many other users are following you.  With the smartphone, users can simply upload their photos into Instagram with the hashtag (#) in the keyword so that people can search it by name and those photos also can be shared in the Facebook and Twitter too.  As per the big usage of the photos sharing in Instagram, the photos with a simple message that might evoke the other users in Instagram.  By posting the photos, it might a good channel or opportunity to generate buzz and better engagement to the potential event attendees.
 
Most of the companies or organizers they saw the growth of the Instagram social network.  They are finding the way to how to use Instagram to draw the support from the users to make their event success or more people to know about their products through the sharing. 

A global community “Startup Socials” using Instagram to show their “Startup Social Spring Mixer 2014” event. Organizer created a collage of various happy attendees’ photos present and after the event.  It was a good way to show Instagram users that the event can provide a truly valuable networking experience through “Startup Socials”.
 

 
Live Events
Reading the news from Fortune.com (Kokalitcheva, 2016), Instagram now is curating videos about live events. The photo-sharing network Instagram begun to connect the event live video together with their Instagram platform and it has been nominated to be an official Instagram account of the Hollywood Foreign Press Association (HFPA) and the Golden Globe® Awards.
 (NBC Universal, 2016) stated the Golden Globe® Awards has been viewed in more than 236 countries worldwide and are one of the few awards ceremonies include motion picture and television achievements. From the 2016 telecast saw an upward trend in digital and social media statistics.  Instagram has 11 million users globally participate in 34 million interactions relating to the awards show.  It introduced how the celebrities and fans on Instagram to celebrate the Golden Globe® Awards. The debut of this feature provided users a real-time look at moments as they happened.

 





In fashion industry, we found that New York Fashion Week has changed their traditional demonstration style.   They turned the fashion show step off the runway and onto Instagram now.  In 2011, Oscar de la Renta and his peers were taking picture for the backstage at Fashion Week and the platform’s involvement was pure luck. A fashion and art community leader Kristen Joy Watts who spotlighted the creative fashion houses, off-duty models, professional photographers, bloggers, and tastemakers are using Instagram to transform their power to inspire others.  Therefore, her team started to manage Instagram's fashion and lifestyle to be a partnership later. 
Now many fashion companies are seeing Instagram not just a place to promote their brand also can advertise their products as well.  Instagram’s first ad launched was in November 2013 with Michael Kors and then more fashion companies like Levi’s, Macy’s and Burberry were following their way to promote the products in Instagram. 

A British retailer Topshop broadcasted their fashion show SS15 show live on the Instagram.
Topshop created their first “Click-to-Buy” button in the Instagram for their Unique SS15 collection.  Those people who cannot join the fashion week event in London still can buy the Topshop piece immediately in their online topshop.com.  The consumers don’t have to wait for weeks to view with the fashion week catalogue.  The way for this live-stream Instagram show inspired the consumer to do their shopping in another way and also attract the blogger to leave more messages in the Instagram to stimulate the Topshop sales revenue for future.




 

2016年4月22日 星期五

FaceBook

Introduction

In 21st century, smartphone, tablets and computer are popular use in our daily life.  Software programmers developed a lot of social media platform for us to share our feelings, our happiness, our loves, lifestyle, attitude, personality, social life in our friendship’s network and it is also a collective of online communications channels for people.  Social media brought the world and people closer together and over the years it has evolved to be a critical tool in the way for communicates.  Mashable (Stark, 2011) in partnership with (CNN iReport) they honor this impact June 30 was a Social Media Day.

What is social media?
 
Social Media (Nations, 2016) use a very simple way to define the term and it can be looked at each word individually. The “social” can be referred to interaction with people by sharing and receiving information.  The “media” can be an instrument or medium of communication such as internet.  Social media (2016) in Wikipedia defined social media is a computed-mediated tools that allow people or companies to create, share, or exchange information, career interests, ideas, pictures and videos in the virtual communities and networks.   The common features for social media are internet-based applications, users can be a person or organizations generate or create their specific profiles or content in the platform.  Those social media platform can facilitate the development of online social networks by connecting the users either individuals or groups.


The most popular social networks worldwide in 2016
Base on the Global social media research summary 2016 (Chaffey, 2016), the statistics on social network usage and growth I will recommend Global Web Index (GWI) one of the most reliable research sources of social media statistics.  They compared the statistic in consumer usage and engagement with different social networks.  Those research was conducted in quarterly base and their global sample size were more than 40,000 internet users.

Source: http://www.slideshare.net/wearesocialsg/2016-digital-yearbook
From the chart below, we can see the top five and most popular social platform for the worldwide usage are the Facebook, YouTube, Twitter, Google+ and Instagram.  You can see that Facebook is the most popular social media platform in terms of active use.

 























Facebook
How Facebook get more attention from the Facebook fans page?  
In my friend’s Facebook, I saw a colorful running picture from his photo sharing in his status updates.  Oh my god! He attended a color running event on last summer.  I was curious and want to know more about this event. 


From the Facebook photo hashtag ‪#‎ColorRun ‪#‎Happiest5k , I found more information, photos and also know that who has attended this event on last year.  The sharing of photos, it draws me and my friend’s attention to this event.  We found out the event is link to “The Color Run”.  The world’s first COLOR 5k™ event, was founded in March 2011 as an event to promote healthiness and happiness by bringing the community together to participate in the “Happiest 5k on the Planet”.  This events has been hosted over 200 cities and 40 countries every year.  Also I checked the link from The Color Run, it was a for-profit event management company which partner with some charities to organize the event for fundraising programs.  Since 2012, The Color Run have raised donations for more than 80 local and national charities and to date it has donated more than $4 million to charity.  It was fun to know this event from my friend’s Facebook page.  I start following this event in The Color Run Facebook fans page and see when will have the next event held in Hong Kong. 
Follow up in The Color Run Facebook page, I know about the event status and saw their users’ updates.  It seems I am part of the participants in the event already. Through my Facebook friend’s network, my friends also alerted I was a fans in this event, some of my friends have planned and made a group to join this event in next year.  It’s not coincident, all the things happened was between our social media platform through the Facebook, it was funny and interesting.
Apart from this funny color running event, my Facebook’s friend also invited me to join another event last year.  Slide the City Hong Kong” which was the 1st ever slide the city with a harbor view, the biggest summer party held in Hong Kong on 22-24 August 2015.  The party was good for the family and youngster to join.  After the event, there were a DJ party, live music band and dance performance show, food stalls and snack for people to enjoy the food and play with friend.
 

The organizer posted the event detail on the Facebook event page to boarden their network and let more people to know this event especially this is the 1st slide event in Hong Kong.  With the powerful friendship network and the higher publicity in the internet.  Many people felt excited when they know this event will be held in Hong Kong soon and those early-bird tickets were sold out 2 months before the event day. 


From the Facebook page message and inquiries, organizer reacted quicky and instant respond to the Facebook fans that they will have another round early-bird tickets for the public to purchase in the internet which was keeping the ticket purchase atmosphere in good condition.  Even though there were problems for ticketing arrangement, organizer also respond instantly to the participants with a professional way.  Those action and respond showed that the organizer was well trained and paid close attention to the public.


During the event, the organizer also arranged a video contest for the Sliders to capture the great moments and took part in the Best Video Contest by uploading their exclusive video to the Slide the City Facebook page with hashtag #ActionCamSTCHK in caption! The winner will get a SONY Action Cam valued at HK$3,480.  The best costume wearing also can win a big prize in the event.  Those competition and contest attracted the participants to have more intention or interest to join in.



 

 
Using “Hashtag” in the Facebook

What is “Hashtag” doing in the Facebook? How can it promote the event?  From the Wikipedia, it defined a hashtag is a type of label or metadata tag used on social network which can make the users to find the message with a specific theme or content easily.  Users can create and use hashtags by placing the hash character # in front of a word or a phrase without space in the main text of a message or at the end.  Search the hashtag then the message has been tagged will present.
In these events, we can see people were using hashtag function to post their event photos or video share with their Facebook friends, updated their status or check-in the event to increase their exposure to their friend’s network.  Usually, celebrities or event organizers will use this function to increase their image and brand awareness to the public.


 

Implement the Facebook CTA to create sales

 
Another advantage in Facebook is CTA, it can stand for "Call To Action" which is a tool that helps Facebook events connect closely with the event organizer and make their goal success such as increasing event ticket sales or get more noise from this event.  Simply insert a CTA in the Facebook page then it can easily engage your target fans and followers to your event website or the registration page.

Venture Beat, a leading source for news, events, groundbreaking research company.  They use “CTA” in their GamesBeat Summit Facebook page.  The organizer created a “Sign Up” button while the fans viewed their Facebook page, just simply click that “Sign Up” icon.  Facebook will direct the fans to another administration pop-up screen for the attendees to enroll this event so that the organizer to estimate how many people will attend the event.  It can create a fast ticketing service for the GamesBeat Summit event.  A faster way and cost saving channel to help the organizer to promote their event and doing the ticketing service.